Contact support: cavan@flavdex.com

How FlavDex works

Scanning and rating a FlavDex item

FlavDex helps you track what you like and avoid what you do not. You can scan a barcode, search the global FlavDex, rate items out of 5, and save notes for your own Dex.

  • Add or scan a food/drink item.
  • Rate and review it in item edit mode.
  • Save to add it to your Dex.
  • Search, sort, and filter anytime to find items faster.

Home tab

FlavDex Home tab

Home gives quick access to what matters most.

  • Staff Recommended for promoted picks.
  • Rate Next for recently added items.
  • Your Recent Dex for your latest ratings.

Add tab

FlavDex Add tab

Use Add when you want to create, import, or discover items.

  • Scan/Add by Barcode to open an existing item or create one if missing.
  • Search global FlavDex and apply filters before rating.
  • Manually add item when barcode/search does not find it.
  • Browse collections and follow useful lists.

Dex tab

FlavDex Dex tab

Dex is your personal list of rated items.

  • Open any item for details, linked tags, ingredients, and retailer info.
  • Use Edit to update ratings, notes, images, and item details.
  • Use Bookmark to add items to your Try List collection.
  • Use Sort and Filter by to narrow results quickly.

Search and filters

Search lets you switch between consumables, collections, and retailers.

  • Sort by supports date, name, and product type views.
  • Filter by supports rating, brand, tags, dietary, ingredients, storage, and more.
  • Retailers filters include place type, facilities/services, and dietary/lifestyle options.
  • Use combinations of filters to quickly build focused result lists.

Menu tab

Menu gives you account and catalog tools.

  • Collections: manage your lists and followed lists.
  • Places/Online: rate stores and view retailer menus.
  • Dietary, Ingredients, Brands: manage preferences and ratings.
  • Profile: update display name, password, and privacy settings.
  • Friends / News: follow people and see updates.

How can we help?

Browse the sections below or use the search bar to quickly find answers.

Getting started, sign-in & reset
  • Sign in with your email and password. If you’re new, create an account and agree to the Terms & Privacy before the button enables.
  • Reset password: tap “Forgot password?” on the sign-in screen. We’ll email a reset link that routes you back to the app after you set a new password.
  • Sign out: open the Menu tab → AccountLogout and confirm. You’ll need to sign in again to continue.
Browse & search foods
  • Use the Dex tab or Search for food from the Add tab to find items by name, tags, brands, and other filters.
  • Home tab surfaces items to rate next, recent ratings, and staff picks tailored to your activity.
Ratings & notes
  • Open a food to set My rating with the 0–5 slider (0 keeps it unset) and pick the label that best fits.
  • You can update your rating or clear it anytime; your changes save immediately on the detail screen.
  • Review how friends and the wider community have rated the item from the same page.
Barcode scanning & imports
  • From the Add tab, choose Scan/Add by Barcode and point the camera at the code.
  • If the barcode already exists, we’ll open that food. Multiple matches open a filtered search; brand-new codes prefill details from Open Food Facts for you to review before saving.
  • Add more barcodes inside a food’s details so additional sizes and prices stay linked correctly.
Add or edit foods
  • Use Manually add food item from the Add tab to submit new entries with names, brands, barcodes, tags, ingredients, cooking info, and pricing.
  • You can append extra barcodes and manage additional sizes/prices from the food detail editor; add at least one barcode before linking more sizes.
  • Follow or browse curated collections to keep track of themed lists from the Add tab.
Profile, privacy & friends
  • Update your display name, toggle public/private profile visibility, and save changes from Menu → Profile.
  • Change your password anytime in Profile; we’ll block mismatched or too-short entries before saving.
  • Find friends from Menu → Friends and browse app announcements in News. Public profiles share activity with followers; private profiles hide it.
Collections, friends & updates
  • Follow collections from the Add tab to keep curated lists handy.
  • Stay current with News in the Menu tab; an indicator shows when you have unread updates.
  • Find and manage friends from the Menu tab to see their activity when profiles are public.
Troubleshooting
  • Can’t sign in: confirm your email/password, check connectivity, or reset your password.
  • Camera denied: go to device settings → FlavDex → enable Camera for barcode scan.
  • Barcode not found: try better lighting; if still missing, add the item manually or with a prefill.
  • App feels slow: close background apps; check for updates; poor connectivity can slow uploads.
Ads, cookies & analytics

We may show non-personalised or personalised ads in the future. On web, we’ll only use non-essential cookies/analytics with your consent. See the Privacy Policy for details.

Contact support

From the Menu tab, tap Contact Support to email us, or write to Cavan@flavdex.com with screenshots plus your device model/app version.

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